Policy

Effective January 1, 2022

Country version: United States

We collect information to provide better services to all our users — from figuring out basic stuff like which language you speak, to more complex things like which ads you’ll find most useful, or the people who matter most to you online. The information CYZZO collects, and how that information is used, depends on how you use our services and how you manage your privacy controls.

When you’re not signed in to a CYZZO Account, we store the information we collect with unique identifiers tied to the browser, application, or device you’re using. This allows us to do things like maintain your preferences across browsing sessions, such as your preferred language or whether to show you more relevant search results or ads based on your activity.

When you’re signed in, we also collect information that we store with your CYZZO Account, which we treat as personal information.

Things you create or provide to us

When you create a CYZZO Account, you provide us with personal information that includes your name and a password. You can also choose to add a phone number or payment information to your account. Even if you aren’t signed in to a CYZZO Account, you might choose to provide us with information — like an email address to communicate with CYZZO or receive updates about our services.

We also collect the content you create, upload, or receive from others when using our services.

Information we collect as you use our services

Your apps, browsers & devices

We collect information about the apps, browsers, and devices you use to access CYZZO services, which helps us provide features like automatic product updates and dimming your screen if your battery runs low.

The information we collect includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including carrier name and phone number, and application version number. We also collect information about the interaction of your apps, browsers, and devices with our services, including IP address, crash reports, system activity, and the date, time, and referrer URL of your request.

We collect this information when a CYZZO service on your device contacts our servers.

Your activity

We collect information about your activity in our services, which we use to do things like recommend a video you might like. The activity information we collect may include:

• Terms you search for

• Videos you watch

• Views and interactions with content and ads

• Voice and audio information

• Purchase activity

• People with whom you communicate or share content

• Activity on third-party sites and apps that use our services

• Chrome browsing history you’ve synced with your CYZZO Account

Your location information

We collect information about your location when you use our services, which helps us offer features like driving directions, search results for things near you, and ads based on your general location.

Your location can be determined with varying degrees of accuracy by:

• GPS and other sensor data from your device

• IP address

• Activity on CYZZO services, such as your searches and places you label like home or work

• Information about things near your device, such as Wi-Fi access points, cell towers, and Bluetooth-enabled devices

The types of location data we collect and how long we store it depend in part on your device and account settings. For example, you can turn your Android device’s location on or off using the device’s settings app. You can also turn on Location History if you want to create a private map of where you go with your signed-in devices. And if your Web & App Activity setting is enabled, your searches and other activity from CYZZO services, which may also include location information, is saved to your CYZZO Account. Learn more about how we use location information.

In some circumstances, CYZZO also collects information about you from publicly accessible sources. We may also collect information about you from trusted partners, such as directory services who provide us with business information to be displayed on CYZZO's services, marketing partners who provide us with information about potential customers of our business services, and security partners who provide us with information to protect against abuse. We also receive information from advertising partners to provide advertising and research services on their behalf.

We use various technologies to collect and store information, including cookies, local storage, such as browser web storage or application data caches, databases, and server logs.

We use the information we collect from all our services for the following purposes:

Provide our services

We use your information to deliver our services, like processing the terms you search for in order to return results or helping you share content by suggesting recipients from your contacts.

Maintain & improve our services

We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues that you report to us. And we use your information to make improvements to our services.

Develop new services

We use the information we collect in existing services to help us develop new ones.

Provide personalized services, including content and ads

We use the information we collect to customize our services for you, including providing recommendations, personalized content, and customized search results.

Depending on your settings, we may also show you personalized ads based on your interests.

• We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation, or health.

• We don’t show you personalized ads based on your content.

• We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to.

Measure performance

We use data for analytics and measurement to understand how our services are used. 

Communicate with you

We use information we collect, like your email address, to interact with you directly. 

Protect CYZZO, our users, and the public

We use information to help improve the safety and reliability of our services. This includes detecting, preventing, and responding to fraud, abuse, security risks, and technical issues that could harm CYZZO's, our users, or the public.

We use different technologies to process your information for these purposes. We use automated systems that analyze your content to provide you with things like customized search results, or other features tailored to how you use our services. And we analyze your content to help us detect abuse such as spam, malware, and illegal content. We also use algorithms to recognize patterns in data.

We may combine the information we collect among our services and across your devices for the purposes described above. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve CYZZO's services and the ads delivered by Calriz.

If other users already have your email address or other information that identifies you, we may show them your publicly visible CYZZO Account information, such as your name and photo. This helps people identify an email coming from you, for example.

We’ll ask for your consent before using your information for a purpose that isn’t covered in this Privacy Policy.

Many of our services let you share information with other people, and you have control over how you share. 

When CYZZO shares your information

We do not share your personal information with companies, organizations, or individuals outside of CYZZO except in the following cases:

With your consent

We’ll share personal information outside of CYZZO when we have your consent. 

With domain administrators

If you’re a student or work for an organization that uses CYZZO services, your domain administrator and resellers who manage your account will have access to your CYZZO Account. They may be able to:

• Access and retain information stored in your account, like your email

• View statistics regarding your account, like how many apps you install

• Change your account password

• Suspend or terminate your account access

• Receive your account information in order to satisfy applicable law, regulation, legal process, or enforceable governmental request

• Restrict your ability to delete or edit your information or your privacy settings

For external processing

We provide personal information to our affiliates and other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. 

For legal reasons

We will share personal information outside of CYZZO if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to:

• Meet any applicable law, regulation, legal process, or enforceable governmental request. We share information about the number and type of requests we receive from governments in our Transparency Report.

• Enforce applicable Terms of Service, including investigation of potential violations.

• Detect, prevent, or otherwise address fraud, security, or technical issues.

• Protect against harm to the rights, property or safety of CYZZO, our users, or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners.

If CYZZO is involved in a merger, acquisition, or sale of assets, we’ll continue to ensure the confidentiality of your personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

All CYZZO products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and CYZZO from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

• We use encryption to keep your data private while in transit

• We offer a range of security features, like Safe Browsing, Security Checkup, and 2 Step Verification to help you protect your account

• We review our information collection, storage, and processing practices, including physical security measures, to prevent unauthorized access to our systems

• We restrict access to personal information to CYZZO employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

We retain the data we collect for different periods of time depending on what it is, how we use it, and how you configure your settings:

• Some data you can delete whenever you like, such as your personal info or the content you create or upload. 

• Other data is deleted or anonymized automatically after a set period of time, such as advertising data in server logs.

• We keep some data until you delete your CYZZO Account, such as information about how often you use our services.

• And some data we retain for longer periods of time when necessary for legitimate business or legal purposes, such as security, fraud and abuse prevention, or financial record-keeping.

When you delete data, we follow a deletion process to make sure that your data is safely and completely removed from our servers or retained only in anonymized form. We try to ensure that our services protect information from accidental or malicious deletion. Because of this, there may be delays between when you delete something and when copies are deleted from our active and backup systems.

You can read more about CYZZO’s data retention periods, including how long it takes us to delete your information.

We regularly review this Privacy Policy and make sure that we process your information in ways that comply with it.

Data transfers

We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data.

When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.

Brazilian requirements

If Brazilian data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to:

• Obtain confirmation on whether we process your information

• Request access to, update, review, anonymise, and remove your information

• Object to or restrict the processing of your information

• Export your information to another service

For users based in Brazil, the data controller responsible for your information is CYZZO CORP, unless otherwise stated in a service-specific privacy notice. In other words, CYZZO CORP is responsible for processing your information and for complying with applicable privacy laws.

Contact information

If you have questions, you can contact CYZZO and our data protection office. And you can contact your local data protection authority if you have concerns regarding your rights under Brazilian law.

When this policy applies

This Privacy Policy applies to all of the services offered by CYZZO CORP and its affiliates and services offered on third-party sites, such as advertising services. This Privacy Policy doesn’t apply to services that have separate privacy policies that do not incorporate this Privacy Policy.

This Privacy Policy doesn’t apply to:

• The information practices of other companies and organizations that advertise our services

• Services offered by other companies or individuals, including products or sites they offer that may include CYZZO services to which the policy applies, or products or sites displayed to you in search results, or linked from our services

Changes to this policy

We change this Privacy Policy from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We always indicate the date the last changes were published and we offer access to archived versions for your review. If changes are significant, we’ll provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).